Privacy Policy

Clients and other rights holders keep ownership of the information and original materials they provide. We do not sell your building plans, approval documents, colours and materials specifications or other proprietary project information. Permission to process information for requested services is not permission to publish it, supply it to competitors for reuse or exploit identifiable proprietary information for unrelated business. Confidentiality, privacy and source restrictions govern the permission.

This Privacy Policy explains how KR Evans 2 Design Group Ltd., operating as E2 + Associates (E2, we, us or our), handles personal information through e2.associates, inquiries, registrations, business communications and professional and technology-enabled services, including service lines offered as E2 Geomatic Services. It covers optional E2-branded features powered by Streetscape when made available, including drag-and-drop submissions and automated compliance checks, whether free or paid. It also protects proprietary client and project information that is not personal information. Employee information is addressed through applicable employment notices and policies.

The engagement agreement and Professional Terms of Service govern professional work and commercial licences. Website Terms of Service govern website features, including incorporation of the applicable Streetscape terms and privacy policy for integrated features under section 9 of those terms. Sections 6 and 8 below explain partner and integrated processing. E2 remains responsible for its own handling and processing arranged on its behalf. This policy alone does not amend an independent provider’s contract.

Personal information is information about an identifiable individual, subject to the definitions and exclusions in applicable law. Depending on the interaction, we may handle names, business or personal contact details, role and organization, communication and registration preferences, correspondence, invoice and payment-related records, authorized account details, and information contained in submissions or service records.

Client and project information may include building plans, drawings, design guidelines, colours and materials specifications, approval documents, lot and property records, survey and geomatics records, maps, photographs, field observations, inspection findings, review comments, approvals, construction information, project communications, pricing, financial terms and reports. These records may also contain personal information and third-party intellectual property. Personal-information protections apply whenever the information identifies or can reasonably be linked to an individual.

Technical and usage information may include IP addresses, device and browser information, request times, pages or features used, referring pages, security logs and interactions with website tools. We limit collection to information reasonably needed for an identified purpose. Please do not provide unnecessary sensitive personal information in general website forms.

We collect information directly when you submit a form, request work or a quotation, register for an event, subscribe, communicate with us, authorize a referral or provide project materials, including through a designated upload feature. Files supplied through a Streetscape-powered feature may be received by Streetscape as well as E2, as explained before submission. We may receive information from the client or organization you represent, an authorized developer, builder, consultant or project administrator, a delivery partner, or another person authorized or legally permitted to provide it.

We may also obtain information from public registries, mapping and imagery sources, municipal or other authority records, licensed information systems and authorized partner integrations. E2 must assess source rights, permitted purposes, accuracy and privacy requirements before combining or reusing information. Information being visible online or observable from a public place does not automatically remove those requirements.

Our website and service tools may collect technical information automatically through logs, cookies and similar technologies. The applicable collection notice and available choices must reflect the features actually in use.

We use information as reasonably needed to respond to inquiries; evaluate requirements and prepare quotations; arrange requested introductions and fulfillment; establish and administer engagements; communicate with authorized participants; perform or coordinate architectural control, design review, automated pre-checks, compliance coordination, inspections, geomatics, mapping, field services and other agreed work; prepare and deliver reports; support collaboration and project records; invoice and collect payment; provide support; and meet legal and recordkeeping obligations. Reserved professional work must be assigned to appropriately qualified providers under the applicable scope.

We also use information to protect systems, investigate misuse, resolve errors and disputes, assess service quality, identify recurring review issues, improve workflow and accuracy, evaluate tools and methods, and develop better services. These improvement activities are governed by the confidentiality, anonymization and AI restrictions below. They do not authorize unrelated advertising, undisclosed client profiling or unrestricted third-party use.

Marketing, event invitations and subscriptions are handled with the consent or other authority required by law. Responding to an inquiry or delivering contracted work is distinct from enrolling someone in unrelated promotional communications. Where an additional purpose requires consent, we explain it and obtain that consent before using information for that purpose.

Clients and relevant third parties retain their existing rights in submitted materials. E2 receives only the licences and lawful authority needed for the permitted processing, such as copying, formatting, analyzing, combining, annotating, storing and sharing information for requested service functions and protected improvement. Those permissions do not transfer ownership, replace required personal-information consent or excuse a confidentiality breach. Uploading plans is not a general assignment of intellectual property or unrestricted feedback.

We do not sell your submitted building plans, approval documents, specifications or other proprietary project information, and must not authorize our technology or fulfillment partners to do so. We do not publish, rent, distribute or license identifiable proprietary information for unrelated commercial exploitation, competitors’ reuse or unrelated solicitation. Controlled sharing with partners for quotations, requested referrals and service delivery is permitted under section 6; it does not turn your files into a saleable data product.

We protect non-public plans, pricing, financial and contractual terms, communications, project strategies and other information reasonably understood to be confidential, whether or not stamped confidential. Access is limited to authorized people who need it for an authorized purpose. Safeguards and the risk assessment in section 7 must protect against unauthorized disclosure, reconstruction and reasonably foreseeable material harm.

Ownership of E2-created deliverables, reusable methods, tools and provider technology is addressed in the applicable agreement. Ownership of an analysis or output does not confer ownership of embedded client source material or permission to expose confidential information in that output.

We may share information reasonably needed for a project with the client’s authorized developers, builders, consultants, administrators, approving bodies and other participants within the agreed scope. Working in the same community, common ownership or paying for another party’s services does not authorize access to unrelated proprietary files. Plans, non-public pricing and commercial terms must not be exposed to unrelated builders or competitors without lawful authority.

E2 may use technology, hosting, communications, document, mapping, inspection, security, analytics and service providers, including Streetscape Real Estate Technologies Inc. Fulfillment partners may include geomatics and surveying providers, field-service teams, technical consultants and other professional or service specialists. These categories apply to E2 Geomatic Services and other E2 service lines; a brand name does not change the information protections.

For a service you request or an introduction you authorize, E2 may share relevant contact details, service requirements and necessary confidential or proprietary records to assess feasibility, scope and quote work, follow up the opportunity, arrange contact, plan and deliver work, coordinate participants, invoice, support the result and maintain required records. A partner may need complete technical files where extracts are insufficient. This enables the requested business opportunity and fulfillment, not unrelated prospecting, another customer’s plan reuse or access to all of your information.

Before receiving confidential information on E2’s behalf, providers and subcontractors must accept written confidentiality, security, access, permitted-purpose, onward-processing and appropriate return or deletion obligations. E2 must share only what is reasonably needed and restrict independent use, resale and unrelated marketing. E2 remains accountable for information it controls and the processing it delegates.

A partner may instead contract directly with you or act independently for particular professional or statutory functions. Before that transfer, E2 must explain the partner’s identity, role, relevant independent purposes and applicable notices, and obtain any additional authority or consent required. A requested introduction does not automatically enroll you in the partner’s unrelated marketing. You may ask support@e2.associates about the providers involved in your service or any sharing concern before proceeding.

E2 may analyze service records and outcomes to improve review consistency, turnaround, quality control, error detection, workflow design, tools and staff training. Identifiable or confidential material used for these activities must remain in access-controlled environments and be minimized or separated where reasonably possible. E2 must not proceed with a use that creates a reasonably foreseeable material disclosure, reconstruction or competitive-harm risk that appropriate controls cannot manage.

Genuinely anonymized and aggregated data may support broader research, benchmarking, product development and industry analysis only after a reasonable assessment confirms that individuals and client-confidential information cannot reasonably be identified, singled out or reconstructed, including by combining the result with other available information. Small groups, unique projects, retained identifiers, recoverable source details and sensitive commercial inferences must be considered. E2 and its providers must not attempt to re-identify protected anonymized datasets.

Information derived from lawful public or licensed sources may support mapping and market analysis within the source’s permitted uses and applicable privacy rules. We do not treat non-public pricing, plans, transactions or strategies as public merely because some physical project characteristics are observable. Identifiable client case studies, testimonials, plans or examples require permission before external publication.

When you choose an E2-branded feature powered by Streetscape Real Estate Technologies Inc., uploaded plans, approval files, specifications and related information may be sent to Streetscape and its authorized infrastructure or AI providers to operate the check, store and analyze the submission, return results and provide support. Feature, account and security logs may also be processed as disclosed in the collection notice. E2 branding and the absence of a separate Streetscape login do not mean that files remain solely with E2.

The applicable Streetscape Terms of Service at https://www.streetscape.ai/terms/, Privacy Policy at https://www.streetscape.ai/privacy/ and any additional legal terms specifically identified for the feature are incorporated by reference in the versions shown before acceptance, subject to an effective written feature protection arrangement accepted by Streetscape. E2 must secure that arrangement before accepting affected files; it must reconcile conflicting ownership, licence, confidentiality, training and retention terms with the protections promised in this policy. This policy alone does not amend Streetscape’s contract.

Before any file content is sent, the upload process must identify the provider, information shared, specific purposes, material choices and linked dated terms, obtain affirmative acceptance and required privacy consent, and retain the accepted versions. Optional uses must be distinguished from processing essential to the requested check. Contact support@e2.associates before upload if you have concerns or need special handling; do not submit material subject to an incompatible restriction until an appropriate arrangement is agreed.

E2 may use automated and AI-assisted systems to classify and organize records, extract or compare information, review submissions, identify potential issues, draft reports and support decisions. Professional determinations and deliverables remain subject to appropriate human review within the agreed scope. We do not treat an automated output as a guaranteed approval or as a replacement for the authority responsible for a statutory decision.

Confidential client information may be processed only in approved systems with contractual confidentiality and data-protection controls. E2 must not authorize third-party providers to train their public or generally available foundation models on identifiable confidential client information. Provider terms must support that restriction; use of a product described as enterprise or commercial does not, by itself, establish compliance.

Internal evaluation and quality checks may use protected client records within the authorized service context. Reusable training, fine-tuning and benchmarking datasets for E2 or its delivery partners must be genuinely anonymized and assessed for extraction and reconstruction risk, unless a separate written arrangement specifically authorizes the proposed identifiable-data use and any required privacy consent has been obtained. Consent for an optional personal-information use cannot be inferred from a general website visit or made a condition of an unrelated essential service.

Contact our Privacy Office for information about current categories of AI providers, permitted purposes and relevant processing locations. We do not claim that all processing is automated or that a model’s output will be exclusive, complete or error-free.

Our website may use necessary cookies or similar tools to operate features and protect security. It may also use optional analytics and measurement, including Google Analytics, to understand website use and improve content and navigation. Technical information may be processed by the relevant measurement provider. The applicable notice must identify the purposes, provider categories and choices for the features in use.

Where consent is required for optional tracking, E2 must obtain it before activation and provide a practical way to withdraw it. You may also control cookies through your browser, although this may affect website functions and may not prevent every form of technical logging. We do not treat a browser setting or a general inquiry as blanket consent to unrelated advertising or partner marketing.

You may unsubscribe from promotional email using the message’s unsubscribe mechanism or by contacting support@e2.associates. We may continue necessary project, account, legal or administrative communications where permitted. Where an event requires sharing attendee information with a separate organizer or sponsor for its own purposes, we explain that arrangement and obtain consent where required.

We may disclose information with your authority or direction, to authorized professional advisers and insurers for legitimate professional or legal functions, or as otherwise permitted or required by applicable law. We must assess a legal demand, disclose only what is lawfully required or authorized, and give notice where lawful and appropriate. A general request from a third party does not automatically entitle that party to a client file.

Information may be used or disclosed in connection with a lawful business transaction only within applicable privacy requirements, confidentiality protections and permitted transaction purposes. A buyer or successor must be required to protect information and respect existing restrictions. An acquisition is not permission to repurpose personal or confidential information without authority.

E2’s service arrangements may involve processing, storage or authorized access in Canada, the United States and Colombia. Canada supports service administration, professional work and records; the United States may support cloud hosting, communications, software, analytics and protected AI processing; Colombia may support authorized service delivery, administration, technical support and quality control. Access is limited to the functions and safeguards described in this policy and any applicable engagement.

E2 must maintain current written information about its foreign service-provider arrangements, countries and authorized purposes. You may obtain that information and ask questions about collection, use, disclosure or storage outside Canada through our Privacy Office at support@e2.associates or the postal address below. Any additional processing country or materially different purpose must be assessed and disclosed before use where required by law, with any required notice, consent or transfer safeguards.

Information handled in another country may be subject to that country’s laws and lawful governmental access. Specific residency or access restrictions must be agreed in writing before information is submitted for a service requiring those restrictions. A general website notice does not override an agreed data-location restriction.

E2 must use reasonable administrative, technical and physical measures appropriate to the information’s sensitivity, including access management, confidentiality commitments, provider review, secure transfer and storage, and measures to detect and respond to misuse. Measures must be proportionate to the risk; no system or transmission can be guaranteed completely secure.

We must investigate suspected unauthorized access, use, disclosure or loss, take reasonable containment and remediation steps, and make reports and notifications required by applicable law. Where an incident affects client information processed on a client’s behalf, E2 must inform the affected client without undue delay after becoming aware of it, subject to lawful restrictions, and provide available information and reasonable cooperation needed to assess and address the incident. This obligation does not replace a regulator’s reporting requirements.

We retain personal information only as long as reasonably needed for the identified business or legal purposes. Project records may be needed for ongoing collaboration, professional accountability, historical decisions, warranties, disputes, insurance or legal obligations. A service ending does not require immediate destruction of every lawful project record, but an intellectual property licence does not justify indefinite retention of all personal information.

On request, we assess correction, access, return, export and deletion in accordance with applicable law and the engagement. We may need to protect other participants’ lawful records, third-party rights and legal holds. We explain any lawful restriction and provide available segregable information rather than asserting an unrestricted right to refuse.

Records no longer reasonably required must be securely destroyed or made genuinely anonymous. Restricted backups may remain until ordinary secure rotation, with no restoration for a new unrelated use. Providers acting on E2’s behalf must follow appropriate retention and disposal instructions. Any disclosed reasonable export or administrative charge is subject to the agreement and applicable law; we do not impose a discretionary fee that defeats a statutory right.

Contact our Privacy Office to request access to personal information, correct inaccuracies, ask about our practices, withdraw or change consent, or raise a concern. We may verify identity using measures proportionate to the request. We will respond within applicable statutory periods, explain permitted extensions or refusals, and protect the information and rights of others.

Withdrawal or change of consent is handled in accordance with applicable law. We explain any effect on services that require the information and cease the affected consent-based activity as required, while identifying any independent lawful basis for necessary retention or processing. A client organization’s contractual licence does not eliminate the rights of an individual whose personal information appears in its files.

We will review complaints and explain the outcome. Individuals may also contact the privacy regulator with jurisdiction, including the Office of the Information and Privacy Commissioner of Alberta or, where applicable, the Office of the Privacy Commissioner of Canada. Other rights may apply under the law governing a particular activity or individual; this policy does not waive them.

Our website and services are intended for business and professional audiences. We do not knowingly seek unnecessary personal information from children through general website interactions. If information about a child is required for an authorized service, the appropriate lawful authority and protections must be established. Contact us if you believe such information was supplied without authority.

Independent websites and separately contracted services have their own privacy practices. Integrated Streetscape features on E2’s website remain within the scope explained in sections 6 and 8; embedding third-party technology does not remove E2’s responsibilities. E2 must identify independent provider activities and remains responsible for its own disclosures and the service-provider processing it arranges.

We publish updated versions with a revision date and an effective date. Material changes will normally be announced at least 30 days in advance; law, urgent security needs or a newly requested optional service may require a different timing. We provide any additional notice or consent required before a new purpose or material change applies to previously collected information. A posted revision does not retroactively enlarge a contractual licence or reduce a stronger confidentiality commitment.

Our Privacy Office is the contact for questions, foreign-processing information, rights requests and complaints.